Many of the below references are clickable and available in full text:
– Cooper, Bruce T., “Online Dispute Resolution Comes Of Age”, internet publication [full text available].
– Badiei, F., Online Arbitration Definition and Its Distinctive Features, internet publication [full text available].
– Goodman, Joseph W., “The Pros and Cons of Online Dispute Resolution: An Assessment of Cyber-Mediation Websites”, internet publication [full text available].
– Katsh, Ethan, “Online ADR becoming a global priority”, 2000, internet publication [full text available].
– Katsh, Ethan, “Online Dispute Resolution: Some Implications for the Emergence of Law in Cyberspace”, Lex Electronica 2006, vol. 10, N° 3, internet publication [full text available].
– Schultz, Thomas, “Online Dispute Resolution: an Overview and Selected Issues”, internet publication [full text available].
– Schultz, Thomas, Kaufmann-Kohler Gabrielle, Langer Dirk, Bonnet Vincent, “Online Dispute Resolution: The State of the Art and the Issues”, 2001, internet publication [full text available].
– Schultz, Thomas, “Does Online Dispute Resolution Need Governmental Intervention? The Case for Architectures of Control and Trust”, North Carolina Journal of Law & Technology 2004, vol. 6, p. 71, internet publication [full text available].